Job Summary: The Director of Revenue Cycle Management (RCM) is responsible for providing strategic leadership and oversight to ensure the efficient operation and administration of revenue cycle processes. This role involves selecting, developing, and evaluating team members to ensure compliance with company policies and procedures, as well as implementing advanced technologies to enhance efficiency. The Director will also play a crucial role in strategic planning, budgeting, and fostering a culture of continuous improvement within the team.
Key Responsibilities:
- Team Leadership: Select, develop, and evaluate team members to ensure operations comply with company policies and procedures.
- Strategic Leadership: Provide strategic leadership for short- and long-term goals, effectively communicating the company's mission and core values to implement positive change and organizational structure.
- Operational Oversight: Lead operational efforts through subordinates to ensure the effective administration of business processes and services, achieving goals within the assigned business units.
- Revenue Cycle Management: Oversee revenue cycle operations to ensure successful management of receivables and efficient functioning of the revenue cycle.
- Technology Utilization: Utilize AI and other advanced technologies to automate RCM processes where possible, driving efficiency and effectiveness.
- Budget and Schedule Management: Ensure that budgets and schedules meet company requirements, taking significant organizational responsibility for planning, staffing, budgeting, expense management, and implementing changes to current methods.
- Regulatory Compliance: Maintain current knowledge of all applicable laws and regulations, ensuring operations comply with necessary requirements.
- Process Improvement: Develop and refine procedures within the assigned functional areas, providing recommendations for improvement as needed.
- Continuous Improvement: Foster a continuous improvement mindset within the team, encouraging innovative solutions and process enhancements.
- Training and Development: Provide appropriate training to the team to ensure maximum efficacy and efficiency in operations.
- Succession Planning: Collaborate with employees to establish clear and concise development plans, ensuring succession planning and the advancement of future leaders within the organization.
- Employee Engagement: Offer leadership, guidance, and coaching to all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters.
- Technical Guidance: Provide technical guidance and assist with various projects as assigned.
- Work Environment Management: Ensure the physical demands and work environment characteristics are conducive to performing essential job functions, providing reasonable accommodations as necessary.
- Supervision: May directly supervise various levels of accounts receivable, billing, collections, and/or reimbursement staff.
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